Dixon Matthew & Toman Nick. (2013). Effortless Experience: Conquering the new battleground for customer loyalty. Porfolio / Penguin Books.
Цитирование в стиле Чикаго (17-е изд.)Dixon Matthew и Toman Nick. Effortless Experience: Conquering the New Battleground for Customer Loyalty. London: Porfolio / Penguin Books, 2013.
Цитирование MLA (9-е изд.)Dixon Matthew и Toman Nick. Effortless Experience: Conquering the New Battleground for Customer Loyalty. Porfolio / Penguin Books, 2013.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.