Dixon Matthew & Toman Nick. (2013). Effortless Experience: Conquering the new battleground for customer loyalty. Porfolio / Penguin Books.
芝加哥风格引文Dixon Matthew 与 Toman Nick. Effortless Experience: Conquering the New Battleground for Customer Loyalty. London: Porfolio / Penguin Books, 2013.
MLA引文Dixon Matthew 与 Toman Nick. Effortless Experience: Conquering the New Battleground for Customer Loyalty. Porfolio / Penguin Books, 2013.
警告：这些引文格式不一定是100％准确.