Effortless Experience : conquering the new battleground for customer loyalty

Схожие документы

• Loyalty Rules! : how today's leaders build lasting relationships
  по: Reichheld Frederick F.
  Опубликовано: (2001)
• Return On Customer : creating maximum value from your scarcest resource
  по: Peppers Don
  Опубликовано: (2005)
• What Customers Like About You : adding emotional value for service excellence and competitive advantage
  по: Freemantle David
  Опубликовано: (1998)
• Customer Loyalty
  по: Rai, Alok Kumar
  Опубликовано: (2014)
• The Gamification Revolution
  по: Zichermann, Gabe
  Опубликовано: (2013)