Gothelf Jeff & Seiden Josh. (2017). Sense & Respond: How successful organizations listen to customers and create new products continuously. HBRP.
Chicago (17e ed.) BronvermeldingGothelf Jeff en Seiden Josh. Sense & Respond: How Successful Organizations Listen to Customers and Create New Products Continuously. USA: HBRP, 2017.
MLA (9e ed.) BronvermeldingGothelf Jeff en Seiden Josh. Sense & Respond: How Successful Organizations Listen to Customers and Create New Products Continuously. HBRP, 2017.
Let op: Deze citaties zijn niet altijd 100% accuraat.