Dyfyniad APA

Gentle Michael. (2002). CRM Project Management Handbook: Building realistic expectations and managing risk. Kongan Page Ltd.

Dyfyniad Arddull Chicago

Gentle Michael. CRM Project Management Handbook: Building Realistic Expectations and Managing Risk. London: Kongan Page Ltd, 2002.

Dyfyniad MLA

Gentle Michael. CRM Project Management Handbook: Building Realistic Expectations and Managing Risk. Kongan Page Ltd, 2002.

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