Lee Bill. (2012). Hidden Wealth of Customers: Realizing the untapped value of your most important asset. HBRP.
Citazione stile Chigago Style (17a edizione)Lee Bill. Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset. USA: HBRP, 2012.
Citatione MLA (9a ed.)Lee Bill. Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset. HBRP, 2012.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.