Lee Bill. (2012). Hidden Wealth of Customers: Realizing the untapped value of your most important asset. HBRP.
Chicagoスタイル(17版)引用形式Lee Bill. Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset. USA: HBRP, 2012.
MLA(9版)引用形式Lee Bill. Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset. HBRP, 2012.
警告: この引用は必ずしも正確ではありません.