APA-ийн эшлэл(7 дахь хэвлэлт)

Lee Bill. (2012). Hidden Wealth of Customers: Realizing the untapped value of your most important asset. HBRP.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Lee Bill. Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset. USA: HBRP, 2012.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Lee Bill. Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset. HBRP, 2012.