APA citiranje

Bella Chip R. & Zebke Ron. (2007). Managing Knock Your Socks off Service. American Management Association.

Chicago Style (17th ed.) Citation

Bella Chip R. and Zebke Ron. Managing Knock Your Socks off Service. NewYork: American Management Association, 2007.

MLA citiranje

Bella Chip R. and Zebke Ron. Managing Knock Your Socks off Service. American Management Association, 2007.