Why CRM Doesn't Work : How to win by letting customers manage the relationship
Donated Books
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
USA
Kogan Page Publisher
2003/2004
|
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MARC
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| 020 | |a 9780749442415 | ||
| 082 | |a 658.812 | ||
| 100 | |a Newell Frederick |9 29547 | ||
| 245 | |a Why CRM Doesn't Work : How to win by letting customers manage the relationship | ||
| 260 | |a USA |b Kogan Page Publisher |c 2003/2004 | ||
| 300 | |a 263 | ||
| 520 | |a Donated Books | ||
| 952 | |0 0 |1 0 |2 ddc |4 0 |6 658_812000000000000 |7 0 |9 465271 |a 00004532 |b 00004532 |d 2021-02-03 |l 0 |o 658.812 |p SBMG1080 |r 2021-02-03 |w 2021-02-03 |y BK | ||