Why CRM Doesn't Work : How to win by letting customers manage the relationship

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Bibliografiske detaljer
Hovedforfatter: Newell Frederick
Format: Bog
Sprog:engelsk
Udgivet: USA Kogan Page Publisher 2003/2004
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Why CRM Doesn't Work : How to Win by Letting Customers Manage the Relationship af Newell, Frederick

Udgivet 2008
Bog