Customer Mania! : it's never too late to build a customer-focused company

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Bibliographic Details
Main Author:	Blanchard Ken
Other Authors:	Finch Fred
Format:	Book
Language:	English
Published:	New Dehli, india the india today / Harper Collins Publisher india 2004
Subjects:	Customer services > Management
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NMIMS SBM -

Holdings details from NMIMS SBM -
Call Number:	658.812
Copy	Available Place a Hold