APA(7版)引用形式

Peppers Don & Rogers Martha. (2005). Return On Customer: Creating maximum value from your scarcest resource. Currency Books & Doubleday Books.

Chicagoスタイル(17版)引用形式

Peppers Don , Rogers Martha. Return On Customer: Creating Maximum Value from Your Scarcest Resource. NewYork ,USA: Currency Books & Doubleday Books, 2005.

MLA(9版)引用形式

Peppers Don , Rogers Martha. Return On Customer: Creating Maximum Value from Your Scarcest Resource. Currency Books & Doubleday Books, 2005.

警告: この引用は必ずしも正確ではありません.