APA (7e ed.) Bronvermelding

Peppers Don & Rogers Martha. (2005). Return On Customer: Creating maximum value from your scarcest resource. Currency Books & Doubleday Books.

Chicago (17e ed.) Bronvermelding

Peppers Don en Rogers Martha. Return On Customer: Creating Maximum Value from Your Scarcest Resource. NewYork ,USA: Currency Books & Doubleday Books, 2005.

MLA (9e ed.) Bronvermelding

Peppers Don en Rogers Martha. Return On Customer: Creating Maximum Value from Your Scarcest Resource. Currency Books & Doubleday Books, 2005.

Let op: Deze citaties zijn niet altijd 100% accuraat.