Return On Customer : creating maximum value from your scarcest resource

Donated Books

Furkejuvvon:

Bibliográfalaš dieđut
Váldodahkki:	Peppers Don
Eará dahkkit:	Rogers Martha
Materiálatiipa:	Girji
Giella:	eaŋgalasgiella
Almmustuhtton:	NewYork ,USA Currency Books & Doubleday Books 2005
Fáttát:	Customer loyalty
Fáddágilkorat:	Lasit fáddágilkoriid Eai fáddágilkorat, Lasit vuosttaš fáddágilkora!

Geahča maid

What Customers Like About You : adding emotional value for service excellence and competitive advantage
Dahkki: Freemantle David
Almmustuhtton: (1998)

Effortless Experience : conquering the new battleground for customer loyalty
Dahkki: Dixon Matthew
Almmustuhtton: (2013)

Loyalty Rules! : how today's leaders build lasting relationships
Dahkki: Reichheld Frederick F.
Almmustuhtton: (2001)

The Gamification Revolution
Dahkki: Zichermann, Gabe
Almmustuhtton: (2013)

The Cult of the Customer
Dahkki: Hyken, Shep
Almmustuhtton: (2009)

Energy Leadership
Dahkki: Schneider, Bruce D
Almmustuhtton: (2008)

Customer Loyalty
Dahkki: Rai, Alok Kumar
Almmustuhtton: (2014)

Return on Customer
Dahkki: Peppers. Don ; Rogers, Martha
Almmustuhtton: (2005)

Loyalty 3.0 How to Revolutionize Customer and Employee Engagament With BIG DATA and GAMIFICATION
Dahkki: Paharia, Rajat
Almmustuhtton: (2013)

Managing Customer Relationships
Dahkki: Peppers Don
Almmustuhtton: (2011)

RETURN ON CUSTOMER
Dahkki: PEPPERS DON
Almmustuhtton: (2005)

Customer relationship management
Dahkki: Mullick, N
Almmustuhtton: (2016)

Customer Returns Analysis
Dahkki: Dhankar, Annu
Almmustuhtton: (2024)

Customer Returns Analysis
Dahkki: Panchal, Devishree
Almmustuhtton: (2024)

How the Way We Talk Can Change the Way We Work
Dahkki: Kegan, Robert; Lahey, Lisa Laskow
Almmustuhtton: (2001)

The Organization Man
Dahkki: Whyte, William H
Almmustuhtton: (2002)

Analysis Of OYO Loyalty Program Using Customer relationship Management
Dahkki: Sharma, Anoushka
Almmustuhtton: (2022)

Total Customer Value management
Dahkki: Mahajan Guatam
Almmustuhtton: (2011)

Creating & Delivering Your Value Proposition
Dahkki: Barnes, Cindy
Almmustuhtton: (2010)

Customer Science: Behavioral insights for creating breakthrough customer experiences
Dahkki: Chernev, Alexander
Almmustuhtton: (2022)

Focusing on your Customer
Dahkki: Harvard Bus.School Pub
Almmustuhtton: (2011)

Build Your Customer Strategy : a guide to creating profitable customer relationships
Dahkki: Barner James G.
Almmustuhtton: (2006)

Dealing with the Customer from Hell
Dahkki: Belding, Shaun
Almmustuhtton: (2005)

Creating customer delight:Customer service & relationship management
Dahkki: Prakash,Anand
Almmustuhtton: (2016)

Managing Customers As investments : the strategic value of customers in the long run
Dahkki: Gupta Sunil
Almmustuhtton: (2005)

The Future of Competition: Co-Creating Unique Value with Customers
Almmustuhtton: (2004)

BUILDING A CHAIN OF CUSTOMERS
Dahkki: SCHONBERGER RIC
Almmustuhtton: (1990)

Do You Want To Keep Your Customers Forever
Dahkki: Pine BJ II
Almmustuhtton: (2009)

Do You Want to Keep Your Customers Forever?
Dahkki: Pine B Joseph
Almmustuhtton: (2009)

CUSTOMER RELATIONSHIP MANAGEMENT
Dahkki: ANDERSON KRISTIN
Almmustuhtton: (2002)

CUSTOMER RELATIONSHIP MANAGEMENT
Dahkki: BROWN STANLEY
Almmustuhtton: (2000)

CUSTOMER - RESPONSIVE MANAGEMENT : THE FLEXIBLE ADVANTAGE
Dahkki: DAVIS FRANK
Almmustuhtton: (1996)

Do You Want to Keep Your Customers Forever?
Dahkki: Joseph, Pine II; Don, Peppers B; Rogers, Martha
Almmustuhtton: (2009)

DNA of Customer Experience : how emotions drive value
Dahkki: Shaw Colin
Almmustuhtton: (2007)

Winning with Customers
Dahkki: Pigues D Keith
Almmustuhtton: (2010)

Customer behaviour
Dahkki: Vyas, Hitesh D.
Almmustuhtton: (2009)

Customer behaviour
Dahkki: Schiffman, Leon G.
Almmustuhtton: (2008)

Customer Relationship Management
Dahkki: Srivastava, Mallika
Almmustuhtton: (2016)

CUSTOMER RELATIONSHIP MANAGEMENT
Dahkki: SUGANDHI R K
Almmustuhtton: (2008)

HOW TO IMPLEMENT CHANGE IN YOUR COMPANY
Dahkki: SPENCER JOHN
Almmustuhtton: (1994)