APA (7 ম সংস্করণ) উদ্ধৃতি

Bliss Jeanne. (2006). Chief Customer Officer: Getting past lip service to passionate action. Jossey Bass A Wiley.

শিকাগো স্টাইল (17 তম সংস্করণ) উদ্ধৃতি

Bliss Jeanne. Chief Customer Officer: Getting Past Lip Service to Passionate Action. San Francisco: Jossey Bass A Wiley, 2006.

M.L.A (9 ম সংস্করণ) উদ্ধৃতি

Bliss Jeanne. Chief Customer Officer: Getting Past Lip Service to Passionate Action. Jossey Bass A Wiley, 2006.