Chief Customer Officer : getting past lip service to passionate action

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Bibliografski detalji
Glavni autor:	Bliss Jeanne
Format:	Knjiga
Jezik:	engleski
Izdano:	San Francisco Jossey Bass A Wiley 2006
Teme:	Customer relations > Management
Oznake:	Dodaj oznaku Bez oznaka, Budi prvi tko označuje ovaj zapis!

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Managing Customer Relationships
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Hidden Wealth of Customers
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Making customers matter
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Increasing Customer Loyalty
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Focusing on your Customer
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Uncommon Service
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Dealing with the Customer from Hell
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Customer Connections:New Strategies for Growth
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Customer Relationship Management
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Customer Relationship Management The Foundation of Contemporary Marketing Strategy
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od: Schmitt, Bernd (1957- )
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Build Your Customer Strategy : a guide to creating profitable customer relationships
od: Barner James G.
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Customer Relationship Management
od: Buttle, Francis
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Preemptive CRM: Retaining Customers when Competition Emulates (Audio Book)
od: Ellis, Len
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Seven Myths of Customer Management : how to be customer-driven without being customer-led
od: Abram John
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Customer Relationship Management: Concepts and Technologies
od: Buttle Francis
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Managing Customers for Profit
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Customer Relationship Management
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Customer Experience Management : A Revolutionary Approach to Connecting with your Customers
od: Schmitt, Bernd
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Customer Relationship Management: Emerging Concepts, Tools and Applications
od: Sheth Jagdish N
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DNA of Customer Experience : how emotions drive value
od: Shaw Colin
Izdano: (2007)

Customer Relationship Management
od: Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh
Izdano: (2007)

The Cult of the Customer
od: Hyken, Shep
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