APA(7版)引用形式

Woodcock Neil & Stone Merlin. (2003). Customer Management Scorecard: Managing CRM for profit. Kogan Page Publisher.

Chicagoスタイル(17版)引用形式

Woodcock Neil , Stone Merlin. Customer Management Scorecard: Managing CRM for Profit. London: Kogan Page Publisher, 2003.

MLA(9版)引用形式

Woodcock Neil , Stone Merlin. Customer Management Scorecard: Managing CRM for Profit. Kogan Page Publisher, 2003.

警告: この引用は必ずしも正確ではありません.