APA aipamena

Sheth Jagdish N. (2001). Customer Relationship Management: Emerging concepts, tools, and applications. Tata McGraw Hill Publishing com Ltd.

Chicago Style aipamena

Sheth Jagdish N. Customer Relationship Management: Emerging Concepts, Tools, and Applications. New Dehli: Tata McGraw Hill Publishing com Ltd, 2001.

MLA aipamena

Sheth Jagdish N. Customer Relationship Management: Emerging Concepts, Tools, and Applications. Tata McGraw Hill Publishing com Ltd, 2001.

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