The ultimate question : driving good profits and true growth

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Bibliográfalaš dieđut
Váldodahkki:	Reichheld, Frederick F
Materiálatiipa:	Girji
Giella:	eaŋgalasgiella
Almmustuhtton:	USA Harvard Business School Press 2006
Preanttus:	NA
Fáttát:	Customer relations
Fáddágilkorat:	Lasit fáddágilkoriid Eai fáddágilkorat, Lasit vuosttaš fáddágilkora!

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ULTIMATE QUESTION DRIVING GOOD PROFITS AND TRUE GROWTH
Dahkki: REICHHELD FRED
Almmustuhtton: (2006)

The Ultimate Question
Dahkki: Reichheld, Fred
Almmustuhtton: (2006)

Customer Connections:New Strategies for Growth
Dahkki: Wayland Robert E
Almmustuhtton: (1997)

Ultimate CRM Handbook : Strategies and concepts for building enduring customer loyalty and profitability
Dahkki: Freeland John G.
Almmustuhtton: (2002)

DNA of Customer Experience : how emotions drive value
Dahkki: Shaw Colin
Almmustuhtton: (2007)

Delivering Profitable Value : a revolutionary framework to accelerate growth, generate wealth, and rediscover the heart of business
Dahkki: Lanning Michael J.
Almmustuhtton: (1998)

Managing Customers for Profit
Dahkki: Kumar, V.
Almmustuhtton: (2008)

Managing Customers for Profit : Strategies to Increase Profits and Build Loyalty
Dahkki: Kumar, V
Almmustuhtton: (2008)

Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty
Dahkki: Kumar, V.
Almmustuhtton: (2008)

Uncommon Service
Dahkki: FREI F
Almmustuhtton: (2012)

Build Your Customer Strategy : a guide to creating profitable customer relationships
Dahkki: Barner James G.
Almmustuhtton: (2006)

Managing Customers for Profit
Dahkki: Kumar, V
Almmustuhtton: (2008)

The loyalty effect
Dahkki: Reichheld, Frederick F
Almmustuhtton: (1996)

The experience-centric organization how to win through customer experience
Dahkki: Clatworthy, Simon
Almmustuhtton: (2019)

Managing Customer Relationships
Dahkki: Peppers Don
Almmustuhtton: (2011)

Tilt: Shifting your Strategy
Dahkki: Dawar Niraj
Almmustuhtton: (2013)

Hidden Wealth of Customers
Dahkki: Lee Bill
Almmustuhtton: (2012)

The Intention Economy
Dahkki: Searls D
Almmustuhtton: (2012)

Reorganise for Resilence
Dahkki: Gulati Ranjay
Almmustuhtton: (2009)

Making customers matter
Dahkki: Harvard Bus.School Pub
Almmustuhtton: (2010)

Winning with Customers
Dahkki: Pigues D Keith
Almmustuhtton: (2010)

Increasing Customer Loyalty
Dahkki: Harvard Business School
Almmustuhtton: (2011)

Focusing on your Customer
Dahkki: Harvard Bus.School Pub
Almmustuhtton: (2011)

Dealing with the Customer from Hell
Dahkki: Belding, Shaun
Almmustuhtton: (2005)

New age of innovation : driving cocreated value through global networks
Dahkki: Prahalad, C. K
Almmustuhtton: (2008)

Why CRM (Customer Relationship Management) Doesn't Work: How to Win by Letting Customers Manage the Relationship
Dahkki: Newell, Frederick
Almmustuhtton: (2008)

Beyond Customer Service : Keeping customers for life
Dahkki: Gerson Richard F.
Almmustuhtton: (1992)

Customer Relationship Management
Dahkki: Srivastava, Mallika
Almmustuhtton: (2016)

Loyalty Rules! : how today's leaders build lasting relationships
Dahkki: Reichheld Frederick F.
Almmustuhtton: (2001)

Customer Loyalty
Dahkki: Rai, Alok Kumar
Almmustuhtton: (2014)

Customer relationship management
Dahkki: Peelen Ed
Almmustuhtton: (2022)

Customer Relationship Management
Dahkki: Rai, Alok Kumar
Almmustuhtton: (2013)

Beyond Advertising
Dahkki: Wind, Yoram
Almmustuhtton: (2016)

Managing Customers As investments : the strategic value of customers in the long run
Dahkki: Gupta Sunil
Almmustuhtton: (2005)

Customer Relationship Management
Dahkki: Baran, Roger J.
Almmustuhtton: (2017)

Customer Relationship Management The Foundation of Contemporary Marketing Strategy
Dahkki: Baran, Roger J And Robert j,Galka
Almmustuhtton: (2017)

Customer Relationship Management The Foundation of Contemporary Marketing Strategy
Dahkki: Baran, Roger J & Galka,Robert J
Almmustuhtton: (2017)

Trust Based Selling
Dahkki: Green, Charles H.
Almmustuhtton: (2006)

Advertising Management
Dahkki: Batra, Rajeev
Almmustuhtton: (1996)

Customer Relationship Management
Dahkki: Baran, Roger J.
Almmustuhtton: (2008)