Sewell Carl. (1990). Customers for Life: How to turn that one-time buyer into a lifetime customer. Pocket Books Publishing.
Cita Chicago (17th ed.)Sewell Carl. Customers for Life: How to Turn That One-time Buyer into a Lifetime Customer. NewYok: Pocket Books Publishing, 1990.
Cita MLA (9th ed.)Sewell Carl. Customers for Life: How to Turn That One-time Buyer into a Lifetime Customer. Pocket Books Publishing, 1990.
Atenció: Aquestes cites poden no estar 100% correctes.