APA引文

Gordman Robert. (2006). Must-Have Customer: 7 steps to winning the customer you haven't got. Truman Talley Books St.Martin Press.

Chicago Style (17th ed.) Citation

Gordman Robert. Must-Have Customer: 7 Steps to Winning the Customer You Haven't Got. NewYork: Truman Talley Books St.Martin Press, 2006.

MLA引文

Gordman Robert. Must-Have Customer: 7 Steps to Winning the Customer You Haven't Got. Truman Talley Books St.Martin Press, 2006.

警告：這些引文格式不一定是100％准確.