Παραπομπή σε μορφή APA (7η εκδ.)

Barner James G. (2006). Build Your Customer Strategy: A guide to creating profitable customer relationships. Wiley /John Wiley & Sons Inc.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Barner James G. Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationships. New Jersey ,Canada: Wiley /John Wiley & Sons Inc, 2006.

Παραπομπή σε μορφή MLA (9th εκδ.)

Barner James G. Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationships. Wiley /John Wiley & Sons Inc, 2006.