APA-viite (7. p.)

Barner James G. (2006). Build Your Customer Strategy: A guide to creating profitable customer relationships. Wiley /John Wiley & Sons Inc.

Chicago-viite (17. p.)

Barner James G. Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationships. New Jersey ,Canada: Wiley /John Wiley & Sons Inc, 2006.

MLA-viite (9. p.)

Barner James G. Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationships. Wiley /John Wiley & Sons Inc, 2006.