Barner James G. (2006). Build Your Customer Strategy: A guide to creating profitable customer relationships. Wiley /John Wiley & Sons Inc.
Citazione stile Chigago Style (17a edizione)Barner James G. Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationships. New Jersey ,Canada: Wiley /John Wiley & Sons Inc, 2006.
Citatione MLA (9a ed.)Barner James G. Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationships. Wiley /John Wiley & Sons Inc, 2006.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.