Seybold Patricia. (2001). Customer Revolution: How to thrive when customers are in control. Random House / Business Books.
Style de citation Chicago (17e éd.)Seybold Patricia. Customer Revolution: How to Thrive When Customers Are in Control. London: Random House / Business Books, 2001.
Style de citation MLA (9e éd.)Seybold Patricia. Customer Revolution: How to Thrive When Customers Are in Control. Random House / Business Books, 2001.
Attention : ces citations peuvent ne pas être correctes à 100%.