APA način citiranja (7. izdanje)

Crego JR. Edwin T. & Schiffrin Peter. (1995). Customer-Centered Reengineering: Remapping for total customer value. Irwin / Professional Publishing.

Čikaški stil citiranja (17. izdanje)

Crego JR. Edwin T. i Schiffrin Peter. Customer-Centered Reengineering: Remapping for Total Customer Value. USA: Irwin / Professional Publishing, 1995.

MLA način citiranja (9. izdanje)

Crego JR. Edwin T. i Schiffrin Peter. Customer-Centered Reengineering: Remapping for Total Customer Value. Irwin / Professional Publishing, 1995.