توثيق جمعية علم النفس الأمريكية APA (الطبعة السابعة)

Durkin Dianne Michonski. (2005). Loyalty Advantage: Essential steps to energize your company, your customers, your brand. American Management Association.

توثيق أسلوب شيكاغو (الطبعة السابعة عشر)

Durkin Dianne Michonski. Loyalty Advantage: Essential Steps to Energize Your Company, Your Customers, Your Brand. NewYork: American Management Association, 2005.

توثيق جمعية اللغة المعاصرة MLA (الإصدار التاسع)

Durkin Dianne Michonski. Loyalty Advantage: Essential Steps to Energize Your Company, Your Customers, Your Brand. American Management Association, 2005.