APA-ийн эшлэл(7 дахь хэвлэлт)

Durkin Dianne Michonski. (2005). Loyalty Advantage: Essential steps to energize your company, your customers, your brand. American Management Association.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Durkin Dianne Michonski. Loyalty Advantage: Essential Steps to Energize Your Company, Your Customers, Your Brand. NewYork: American Management Association, 2005.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Durkin Dianne Michonski. Loyalty Advantage: Essential Steps to Energize Your Company, Your Customers, Your Brand. American Management Association, 2005.