APA引文

Kaufman, R. (2012). Uplifting service: The proven path to delighting your customers, colleagues, and everyone else you meet (NA.). Evolve Publishing.

Chicago Style (17th ed.) Citation

Kaufman, Ron. Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet. NA. USA: Evolve Publishing, 2012.

MLA引文

Kaufman, Ron. Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet. NA. Evolve Publishing, 2012.

警告：這些引文格式不一定是100％准確.