Zeithaml,Valarie A, & Bitner, M. J. G. (2019). Services Marketing (7th.). McGraw Hill Education.
Style de citation Chicago (17e éd.)Zeithaml,Valarie A, et Mary Jo; Gremler Bitner. Services Marketing. 7th. Chennai: McGraw Hill Education, 2019.
Style de citation MLA (9e éd.)Zeithaml,Valarie A, et Mary Jo; Gremler Bitner. Services Marketing. 7th. McGraw Hill Education, 2019.
Attention : ces citations peuvent ne pas être correctes à 100%.