APA (7. basım) Alıntı

Zeithaml,Valarie A, & Bitner, M. J. G. (2019). Services Marketing (7th.). McGraw Hill Education.

Chicago Style (17. basım) Atıf

Zeithaml,Valarie A, ve Mary Jo; Gremler Bitner. Services Marketing. 7th. Chennai: McGraw Hill Education, 2019.

MLA (9th ed.) Atıf

Zeithaml,Valarie A, ve Mary Jo; Gremler Bitner. Services Marketing. 7th. McGraw Hill Education, 2019.