Customer experience management : a revolutionary approach to connecting with your customers
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| Main Author: | |
|---|---|
| Format: | Unknown |
| Language: | English |
| Published: |
John Wiley & Sons
2003
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| Edition: | NA |
| Subjects: | |
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MARC
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| 082 | |a 658.812 |b SCH | ||
| 100 | |a Schmitt, Bernd |9 34621 | ||
| 245 | |a Customer experience management : a revolutionary approach to connecting with your customers | ||
| 250 | |a NA | ||
| 260 | |b John Wiley & Sons |c 2003 | ||
| 300 | |a xiv,242p | ||
| 650 | |a Customer experience management |9 51798 | ||
| 999 | |c 413690 |d 413690 | ||
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