APA (7th ed.) Citation

Buttle, F. (2019). Customer relationship management: Concepts and technologies (4th.). Routledge.

Chicago Style (17th ed.) Citation

Buttle, Francis. Customer Relationship Management: Concepts and Technologies. 4th. London and New York: Routledge, 2019.

MLA (9th ed.) Citation

Buttle, Francis. Customer Relationship Management: Concepts and Technologies. 4th. Routledge, 2019.

Warning: These citations may not always be 100% accurate.