Customer Science: Behavioral insights for creating breakthrough customer experiences

Sábháilte in:

Sonraí bibleagrafaíochta
Príomhchruthaitheoir:	Chernev, Alexander
Formáid:	Anaithnid
Teanga:	Béarla
Foilsithe / Cruthaithe:	USA Kellogg School of Management 2022
Ábhair:	customer service customer customer experience
Clibeanna:	Cuir clib leis Níl clibeanna ann, Bí ar an gcéad duine le clib a chur leis an taifead seo!

Míreanna comhchosúla

Customer Loyalty
de réir: Rai, Alok Kumar
Foilsithe / Cruthaithe: (2014)

The Cult of the Customer
de réir: Hyken, Shep
Foilsithe / Cruthaithe: (2009)

The experience-centric organization how to win through customer experience by Simon David Clatworthy
de réir: Clatworthy, Simon David
Foilsithe / Cruthaithe: (2022)

COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES
de réir: COOK SARAH
Foilsithe / Cruthaithe: (2010)

Customer experience management : a revolutionary approach to connecting with your customers
de réir: Schmitt, Bernd
Foilsithe / Cruthaithe: (2003)

Do You Want To Keep Your Customers Forever
de réir: Pine BJ II
Foilsithe / Cruthaithe: (2009)

Do You Want to Keep Your Customers Forever?
de réir: Pine B Joseph
Foilsithe / Cruthaithe: (2009)

Customer Relationship Management
de réir: Srivastava, Mallika
Foilsithe / Cruthaithe: (2016)

Negative customer experience analytics
de réir: Sakhalkar,Sukhada M.
Foilsithe / Cruthaithe: (2023)

Designing Experiences
de réir: Rossman, J. Robert
Foilsithe / Cruthaithe: (2019)

RAVING FANS: REVOLUTIONARY APPROACH TO CUSTOMER SERVICE
de réir: BLANCHARD KEN
Foilsithe / Cruthaithe: (2007)

Creating customer delight:Customer service & relationship management
de réir: Prakash,Anand
Foilsithe / Cruthaithe: (2016)

Customer Relationship Management
de réir: Buttle, Francis
Foilsithe / Cruthaithe: (2004)

Customer Relationship Management
de réir: Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh
Foilsithe / Cruthaithe: (2007)

Tough Customers : Customer Service Rep's Survival Guide Series
de réir: Dee David
Foilsithe / Cruthaithe: (1994)

BUILDING A CHAIN OF CUSTOMERS
de réir: SCHONBERGER RIC
Foilsithe / Cruthaithe: (1990)

Customers for Life : how to turn that one-time buyer into a lifetime customer
de réir: Sewell Carl
Foilsithe / Cruthaithe: (1990)

Customers for Life : How to Turn that One-time Buyer into a Lifetime Customer
de réir: Sewell, Carl
Foilsithe / Cruthaithe: (2002)

CUSTOMER - RESPONSIVE MANAGEMENT : THE FLEXIBLE ADVANTAGE
de réir: DAVIS FRANK
Foilsithe / Cruthaithe: (1996)

Antecedents and Outcomes of Customer Experience in Lifestyle Retail
de réir: Kaul Dimple
Foilsithe / Cruthaithe: (2015)

CUSTOMER RELATIONSHIP MANAGEMENT
de réir: ANDERSON KRISTIN
Foilsithe / Cruthaithe: (2002)

CUSTOMER RELATIONSHIP MANAGEMENT
de réir: BROWN STANLEY
Foilsithe / Cruthaithe: (2000)

Antecedents of Customer Experience in India: A study of the Airline Industry
de réir: Majra Hufrish
Foilsithe / Cruthaithe: (2013)

The experience-centric organization how to win through customer experience
de réir: Clatworthy, Simon
Foilsithe / Cruthaithe: (2019)

Creating Market Insight
de réir: Smith, Brian D
Foilsithe / Cruthaithe: (2008)

Winning with Customers
de réir: Pigues D Keith
Foilsithe / Cruthaithe: (2010)

Customer behaviour
de réir: Vyas, Hitesh D.
Foilsithe / Cruthaithe: (2009)

Customer behaviour
de réir: Schiffman, Leon G.
Foilsithe / Cruthaithe: (2008)

Customer Relationship management
de réir: Buttle, Francis
Foilsithe / Cruthaithe: (2022)

Managing Knock Your Socks off Service
de réir: Bell, Chip R
Foilsithe / Cruthaithe: (2007)

Anytime, Anywhere : How the Best Bricks-and-Clicks Businesses deliver seamless service to their customers
de réir: Spector Robert
Foilsithe / Cruthaithe: (2002)

CUSTOMER RELATIONSHIP MANAGEMENT
de réir: SUGANDHI R K
Foilsithe / Cruthaithe: (2008)

Inside the Customer Universe
de réir: Anderson, Henrik
Foilsithe / Cruthaithe: (2008)

Custome Driven service management
de réir: Bhalachandran S
Foilsithe / Cruthaithe: (2007)

Customer - Driven Services Management .
de réir: Balachandram, S.
Foilsithe / Cruthaithe: (2004)

Managing Customer Relationships
de réir: Peppers Don
Foilsithe / Cruthaithe: (2011)

Hidden Wealth of Customers
de réir: Lee Bill
Foilsithe / Cruthaithe: (2012)

Making customers matter
de réir: Harvard Bus.School Pub
Foilsithe / Cruthaithe: (2010)

Increasing Customer Loyalty
de réir: Harvard Business School
Foilsithe / Cruthaithe: (2011)

Focusing on your Customer
de réir: Harvard Bus.School Pub
Foilsithe / Cruthaithe: (2011)