Greenberg, P. (2010). CRM (Customer Relationship Management) at the Speed of Light (4th.). Tata McGraw Hill Education Private Limited.
Chicago Style (17. basım) AtıfGreenberg, Paul. CRM (Customer Relationship Management) at the Speed of Light. 4th. New Delhi: Tata McGraw Hill Education Private Limited, 2010.
MLA (9th ed.) AtıfGreenberg, Paul. CRM (Customer Relationship Management) at the Speed of Light. 4th. Tata McGraw Hill Education Private Limited, 2010.
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