APA引文

Greenberg, P. (2010). CRM (Customer Relationship Management) at the Speed of Light (4th.). Tata McGraw Hill Education Private Limited.

芝加哥风格引文

Greenberg, Paul. CRM (Customer Relationship Management) at the Speed of Light. 4th. New Delhi: Tata McGraw Hill Education Private Limited, 2010.

MLA引文

Greenberg, Paul. CRM (Customer Relationship Management) at the Speed of Light. 4th. Tata McGraw Hill Education Private Limited, 2010.

警告：这些引文格式不一定是100％准确.