Endres, A. (2018). Implementing juran's road map for quality leadership: Benchmark and result. Wiley.
Cita Chicago (17th ed.)Endres, Al. Implementing Juran's Road Map for Quality Leadership: Benchmark and Result. New Delhi: Wiley, 2018.
Cita MLA (9th ed.)Endres, Al. Implementing Juran's Road Map for Quality Leadership: Benchmark and Result. Wiley, 2018.
Atenció: Aquestes cites poden no estar 100% correctes.