Cita APA (7th ed.)

Seybold Patricia, Kramer Mitchell I., & Dr.Muneer Muhamed. (2005). Capitalising On Customers. Vikas Publishing House Pvt .Ltd.

Cita Chicago (17th ed.)

Seybold Patricia, Kramer Mitchell I., i Dr.Muneer Muhamed. Capitalising On Customers. New Delhi: Vikas Publishing House Pvt .Ltd, 2005.

Cita MLA (9th ed.)

Seybold Patricia, et al. Capitalising On Customers. Vikas Publishing House Pvt .Ltd, 2005.