APA (7e ed.) Bronvermelding

Seybold Patricia, Kramer Mitchell I., & Dr.Muneer Muhamed. (2005). Capitalising On Customers. Vikas Publishing House Pvt .Ltd.

Chicago (17e ed.) Bronvermelding

Seybold Patricia, Kramer Mitchell I., en Dr.Muneer Muhamed. Capitalising On Customers. New Delhi: Vikas Publishing House Pvt .Ltd, 2005.

MLA (9e ed.) Bronvermelding

Seybold Patricia, et al. Capitalising On Customers. Vikas Publishing House Pvt .Ltd, 2005.