McKenna Regic. (2002). Total Access,Giving Customers What They Want In An Anywhere World. Harvard Business School Publishing.
Chicago (17e ed.) BronvermeldingMcKenna Regic. Total Access,Giving Customers What They Want In An Anywhere World. USA: Harvard Business School Publishing, 2002.
MLA (9e ed.) BronvermeldingMcKenna Regic. Total Access,Giving Customers What They Want In An Anywhere World. Harvard Business School Publishing, 2002.
Let op: Deze citaties zijn niet altijd 100% accuraat.