McKenna Regic. (2002). Total Access,Giving Customers What They Want In An Anywhere World. Harvard Business School Publishing.
Citação norma ChicagoMcKenna Regic. Total Access,Giving Customers What They Want In An Anywhere World. USA: Harvard Business School Publishing, 2002.
Citação norma MLAMcKenna Regic. Total Access,Giving Customers What They Want In An Anywhere World. Harvard Business School Publishing, 2002.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.