McKenna Regic. (2002). Total Access,Giving Customers What They Want In An Anywhere World. Harvard Business School Publishing.
Citação do estilo Chicago (17ª ed.)McKenna Regic. Total Access,Giving Customers What They Want In An Anywhere World. USA: Harvard Business School Publishing, 2002.
Citação MLA (9ª ed.)McKenna Regic. Total Access,Giving Customers What They Want In An Anywhere World. Harvard Business School Publishing, 2002.
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