APA-ийн эшлэл(7 дахь хэвлэлт)

Spector Robert & McCarthy Patrick D. (2000). The Nordstrom Way ,The Inside Story Of America's 1 Customer Sevice Company. John Wiley & Sons,Inc.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Spector Robert ба McCarthy Patrick D. The Nordstrom Way ,The Inside Story Of America's 1 Customer Sevice Company. USA: John Wiley & Sons,Inc, 2000.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Spector Robert ба McCarthy Patrick D. The Nordstrom Way ,The Inside Story Of America's 1 Customer Sevice Company. John Wiley & Sons,Inc, 2000.