APA (7. basım) Alıntı

Spector Robert & McCarthy Patrick D. (2000). The Nordstrom Way ,The Inside Story Of America's 1 Customer Sevice Company. John Wiley & Sons,Inc.

Chicago Style (17. basım) Atıf

Spector Robert ve McCarthy Patrick D. The Nordstrom Way ,The Inside Story Of America's 1 Customer Sevice Company. USA: John Wiley & Sons,Inc, 2000.

MLA (9th ed.) Atıf

Spector Robert ve McCarthy Patrick D. The Nordstrom Way ,The Inside Story Of America's 1 Customer Sevice Company. John Wiley & Sons,Inc, 2000.