Newell, F. (2008). Why CRM doesn't work. Kogan Page.
Chicago Style (17th ed.) CitationNewell, Frederick. Why CRM Doesn't Work. Kogan Page, 2008.
MLA (9th ed.) CitationNewell, Frederick. Why CRM Doesn't Work. Kogan Page, 2008.
Warning: These citations may not always be 100% accurate.