APA aipamena

Newell, F. (2008). Why CRM doesn't work. Kogan Page.

Chicago Style aipamena

Newell, Frederick. Why CRM Doesn't Work. Kogan Page, 2008.

MLA aipamena

Newell, Frederick. Why CRM Doesn't Work. Kogan Page, 2008.

Kontuz: berrikusi erreferentzia hauek erabili aurretik.