APA način citiranja (7. izdanje)

Buttle, F., & Maklan, S. (2022). Customer Relationship management (4th.). Routledge.

Čikaški stil citiranja (17. izdanje)

Buttle, Francis, i Stan Maklan. Customer Relationship Management. 4th. New York: Routledge, 2022.

MLA način citiranja (9. izdanje)

Buttle, Francis, i Stan Maklan. Customer Relationship Management. 4th. Routledge, 2022.