Citazione Stile APA (7a Edizione)

Buttle, F., & Maklan, S. (2022). Customer Relationship management (4th.). Routledge.

Citazione stile Chigago Style (17a edizione)

Buttle, Francis, e Stan Maklan. Customer Relationship Management. 4th. New York: Routledge, 2022.

Citatione MLA (9a ed.)

Buttle, Francis, e Stan Maklan. Customer Relationship Management. 4th. Routledge, 2022.