Shainesh, G. a. S. (2020). Customer Relationship Management: A Strategic Perspective. Trinity Press.
Chicago Style (17. basım) AtıfShainesh, G and Sheth. Customer Relationship Management: A Strategic Perspective. Trinity Press, 2020.
MLA (9th ed.) AtıfShainesh, G and Sheth. Customer Relationship Management: A Strategic Perspective. Trinity Press, 2020.
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